Course Roadmap

IT Support Fundamentals

Build practical computer troubleshooting and workplace IT-support skills.

8 weeks Beginner Certificate on completion
IT Support Fundamentals
LearnGuided weekly roadmap
PracticeProject-based tasks
ShowcasePortfolio outcome

Overview

Learn computer hardware, operating systems, networks, troubleshooting and professional technical support practices.

Learning Roadmap

  1. Computer systems
  2. Operating-system support
  3. Networking foundations
  4. Troubleshooting methods
  5. User communication
  6. Security and maintenance

What You Can Do After Learning

  • Computer hardware
  • Operating systems
  • Networking basics
  • Troubleshooting
  • User support
  • Security awareness

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